The PMP delivers ~70 proactive maintenance activities per year, calibrated to your property's specific climate zone — Desert, Mountain, or Coast. Work orders under $200 include internal labor at no charge. Your property stays in peak condition year-round.
Vacation rental owners face a constant threat: the surprise repair bill. An HVAC unit that wasn't serviced fails during peak summer. A water heater that wasn't flushed floods the utility room. A dryer vent that wasn't cleaned becomes a fire hazard. These aren't freak accidents — they're predictable failures that proactive maintenance prevents. The standard Home Visit Observation (HVO) included in your base management is a 5–10 minute visual walkthrough. The PMP is a 30–60 minute focused service visit that actually fixes things before they break.
The PMP is calibrated to your specific climate zone. Desert properties face extreme heat, dust storms, monsoon season, and hard water. Mountain properties need freeze-cycle protection, wildfire prep, and fireplace safety checks. Coastal properties require salt air corrosion management and humidity control. Your property gets a 12-month maintenance calendar built for where it actually lives.
Your Local Operations Manager (LOM) performs 4–7 focused maintenance tasks each monthly visit. All items are completed by year-end across three climate-specific tracks: Desert, Mountain, and Coast.
Monthly HVAC filter swaps prevent system strain, improve air quality, and extend equipment life by years. In desert markets, this is critical — dust and pollen clog filters in weeks.
Life safety systems tested and batteries replaced on schedule. Required by most STR permits and essential for guest safety and your liability protection.
Annual water heater flush and anode rod check extends water heater life by 3–5 years. Under-sink leak inspections catch water damage before it becomes a $10,000 remediation.
Dishwasher, garbage disposal, dryer vent, refrigerator coils — all tested and serviced on schedule. A clean dryer vent is fire prevention; it's also an efficiency gain.
Climate-specific exterior maintenance: BBQ grill cleaning, irrigation system adjustments, pest entry point sealing, patio furniture staging, and defensible space audits for wildfire markets.
Internal team labor is included for any work order under $200. Parts and materials are passed through at cost with no markup. Only 14% of work orders historically exceed $200.
The PMP starts at approximately $75/month and is personalized based on your property's size and market. We walk through your specific numbers together. The program typically pays for itself by preventing a single emergency repair.
The Preventative Maintenance Program is the difference between a property that ages gracefully and one that surprises you with a $5,000 bill every season.